Past work · Power BI

Exception management dashboard

An executive and operational reporting system designed to make exception health, team workload, and business impact visible at every level.

Decision flow

From enterprise signal to individual action.

Leaders can start with overall health, drill into a team, move to an individual workload view, and connect activity to impact. Each major visual supports detail-level investigation of the open exceptions behind the metric.

Exception Management Health dashboard screenshot — **Exception Management Health**Summarizes adoption, closure behavior, data quality, backlog, and exception age, with drill-through to open problems.
This dashboard uses simulated data to protect confidential company information.

Team View dashboard screenshot — **Team View**Shows how a team is responding to exceptions, including workload, action volume, closure timing, and support needs. Employee names have been removed.
This dashboard uses simulated data to protect confidential company information.

Individual View dashboard screenshot — **Individual View**Drills into one team member’s open work, closure behavior, time savings, and exception mix to support workload balancing.
This dashboard uses simulated data to protect confidential company information.

Impact dashboard screenshot — **Impact**Connects exception activity with root causes, short loops, merchandise value, hours saved, and other business outcomes.
This dashboard uses simulated data to protect confidential company information.

Executive Summary dashboard screenshot — **Executive Summary**Highlights where exception volume is concentrated across product lines so leaders can target corrective action.
This dashboard uses simulated data to protect confidential company information.